Shipping Policy

Thank you for choosing ECPL Furniture. We are committed to delivering your order safely and on time. Please review our shipping policy below to understand how we process and ship your orders.

Order Processing

All orders are processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been dispatched, you will receive a confirmation notification with the available delivery details.

Delivery Time

Estimated delivery times are:

Karachi: 1–3 Business Days
Major Cities: 2–5 Business Days
Other Areas: 3–7 Business Days

Delivery times may vary depending on your location, courier service availability, weather conditions, or public holidays.

Shipping Charges

Shipping charges are calculated during checkout based on your delivery location.

From time to time, we may offer free shipping promotions on selected orders or campaigns.

Order Tracking

Once your order has been shipped, you may receive shipment details or tracking information (where available) so you can monitor your delivery status.

If you require an update regarding your shipment, please contact our customer support team.

Delivery Information

To ensure a smooth delivery process, please provide accurate shipping information, including:

Full Name
Complete Delivery Address
Valid Contact Number
City

Incorrect or incomplete information may result in delivery delays.

Failed Delivery Attempts

If delivery cannot be completed due to an incorrect address, unavailable recipient, or refusal to accept the package, additional shipping charges may apply for re-delivery.

Damaged or Missing Items

Please inspect your package upon delivery.

If your order arrives damaged or any item is missing, contact us within 48 hours of receiving your order. Our team will investigate the issue and provide an appropriate resolution.

Shipping Restrictions

Currently, we deliver within Pakistan only.

For bulk or special commercial orders, please contact us before placing your order.

Need Assistance?

If you have any questions regarding shipping or delivery, we're here to help.

Phone: +92 334 3547606
Email: ecplfurniture@gmail.com
Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM